Why WN1

26 years of trusted IT, internet, and network infrastructure. Built on recommendations, sustained by delivery.

Our story

Founded in 2000, WN1 Technology has spent 26 years building long-term relationships with businesses who need IT they can rely on. We started with managed IT support and grew into internet infrastructure and specialist security networks — always led by what our clients needed, not what was trending.

Today, 90% of our business comes from recommendations. That tells you more about how we work than any marketing ever could.

How we work

Discovery

We listen, audit, and understand your environment before proposing anything.

Onboard

Structured onboarding with clear documentation and team introductions.

Support

Day-to-day support with proactive monitoring, help desk, and on-site when needed.

Review

Regular reviews to align IT with business goals. Strategy, not just fixes.

Trusted by businesses

Years in business

95%

From recommendations

200+

Clients supported

50+

Team members

Meet the team

Darren Halliwell

Group CEO

Kevin Bates

Director

Jon Leggott

Group Commercial Director

Ian Swift

Operation and Service Manager

Tom Scott

IT Field Engineer

Damien Holgate

Support Engineer

Dario Dunnington

Support Engineer

Henry Swift

Support Engineer

Ewan Creely

Support Engineer

David Coates

Group Financial Controller

Lisa Davies

Accounts

Jessie Lai

Sales Support

What our clients say after every ticket

Real comments from our ticket close survey

Whenever we have an issue, your team are always on hand and work fantastic to resolve any issues we have. We are always happy with the service and I have actually recommended you to a few customers for IT support.

09/09/25

We are always grateful for the swift support we always receive from WN1 who are exceptionally well run.

05/08/25

Thanks to everyone who provided a great service and was particularly keen to make sure that everything was set up correctly, even down to making sure we had the correct cables. Really helpful - thank you!

04/07/25

Absolutely amazing team. Well impressed. Thank you so much for all your help yesterday and today.

27/03/24

fantastic - no matter how basic and silly the problem is he is always understanding and so very efficient thank you

18/03/25

Excellent support. Was very knowledgeable and worked extremely well with the team.

16/08/24

As always I am grateful for the speedy response and successful result which happens each and every time. Many thanks again.

06/06/2024

The speed between initial enquiry to finish was unbelievable. Seriously, if I'd have blinked, I'd have missed it. Your support team is an absolutely great asset to your company. Cheers folks. Great work.

05/06/2024

by far the best IT support team I have worked with

24/04/2024

...was really helpful, friendly and professional. I was amazed at how quickly he set my new laptop.

08/02/24

Long-term partnerships in action.

View Case Studies

Managed IT

Sterling Properties

A proposed SharePoint solution to give Sterling Properties tenants a clearer, more accessible way to receive notices, guidance and updates.

Managed IT

Microsoft 365

Langtree Property Partners

Langtree Property Partners is a successful Warrington-based commercial property management company, specialising in investment, development and management of its 140-site, 600-unit UK portfolio. WN1 Technology has been its trusted technology partner for over 10 years.

Ready to talk?

Whether you need IT support, managed internet, or specialist network services, we're here to help.

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Frequently asked questions

Can WN1 support us across IT, internet, and network security, or do we need separate providers?

Yes — WN1 covers all three under one roof: managed IT services, managed internet for commercial landlords, and managed networks for security and critical estates. Many clients start with one and expand into others over time, not because we upsell, but because consolidating with a provider who already understands your infrastructure reduces risk rather than adding it.

What size of organisation do you typically work with?

WN1 typically supports SMEs with 20 to 200 users, alongside commercial landlords managing shared buildings and estates running security-critical infrastructure — organisations for whom dependable IT, connectivity or network management isn't optional.

Where does WN1 operate?

WN1 is based in Wigan and supports organisations across the North West, working on-site and remotely depending on what each client and system needs.

How long has WN1 been around, and who do you typically work with?

WN1 has been delivering managed IT, internet, and network infrastructure for over 26 years. Around 95% of our clients come to us through referral — from SME teams who need a dependable IT partner, to commercial landlords managing shared buildings, to estates and security teams running critical infrastructure. Whichever pillar you need, the approach is the same: understand the risk, then remove it.